Tasty Bukovyna + Bancheny

Rules for booking and participating in excursions:

• Booking excursions takes place in the following order: 1. Reservation of seats (by phone, via messenger, via e-mail, in person at the office). Reservation of seats is valid only if it is confirmed by the manager. 2. Receiving confirmation from the manager that the group has been recruited and the trip will take place (usually occurs in the period from 7 to 2 days before departure) 3. Full advance payment for the excursion. 4. Receiving information from the manager by the client about the time and place of departure. 5. Participation in the excursion;
• If the minimum required number of excursion participants is not reached, this excursion is canceled. If the excursion has already been paid for, the funds are returned to the client in full. The client may be notified of the cancellation of the excursion no later than 24 hours before departure (except in cases of force majeure).
• If the client cancels the excursion, the payment for the excursion is refunded as follows: no later than 5 business days before departure - we refund 100% of the cost; from 3 to 2 days before departure - we refund 50% of the cost; less than 1 business day before departure, as well as in case of no-show on the day of departure (regardless of the conditions and circumstances) - we do not refund the payment;
• The funds paid for the excursion can be credited to another person proposed by the client who paid and himself refused the trip;
• Our travel agency is not responsible for changing the cost of entrance tickets at tourist attractions;
• Visiting one tourist attraction in the excursion program can be replaced by visiting another attraction (of equal value);
• The excursion takes place in any weather conditions, except in cases of a sharp deterioration in the weather (storm warning);
• Boarding the bus is carried out according to the seating scheme, except for some short-distance excursions.
• Booking a specific seat on the bus is carried out for an additional fee.
• Our agency is not responsible for delays when crossing the border, traffic jams, actions of other tourists participating in the excursion.
• During the excursion it is forbidden to: drink alcoholic beverages, eat, smoke in transport, talk loudly on the phone, interfere with the driver and guide from performing their functions during the excursion, take pets with you (without the consent of the manager);
• The tour guide and driver are not responsible for health problems that tourists have and complications that tourists may experience during the trip (nausea when moving, the need to visit the toilet more often than usual, special dietary needs;
• During the tour, a special stop for meals may not be provided. It is worth clarifying information about meals with the manager before the trip.
• By booking and paying for the tour, the client automatically agrees to the Tour Booking Rules and undertakes to comply with them.